School Bytes two-way channel enables real-time messaging with your school. It allows you to exchange messages with staff via group or direct messages.
The chat is available on the parent portal and the parent app - making it easier than ever to stay connected.
The app also supports push notifications, enabling schools to send alerts and updates directly to parents in real time. For more information, refer to guide:
Steps
1. Open the School Bytes parent app and select log in.
2. Log in using your email address and password.
3. Select the messages tab.
Reply to a direct message
If you receive a direct message, a red notification will appear:
under direct message next to the person who sent the message
The messages are sorted with unread conversations first, then by the time of the latest message, with the newest first.
Detailed steps
Detailed steps
4. Select the name.
The chat screen will open and display the message thread, including the date and time each message was sent. Sender messages appear on the left, and your replies appear on the right.
You may have the option to reply to the message.
5. Add your message details.
Optionally select the plus icon to add a photo, video or file (max file size is 50mb).
6. Select send.
Reply to a group message
Note - not all group chats will have the options to reply.
If you receive a group message, a red notification will appear:
under channels next to the group message name
The messages are sorted with unread conversations first, then by the time of the latest message, with the newest first.
Detailed steps
Detailed steps
4. Select the group name.
The chat screen will open and display the message thread, including the date and time each message was sent. Sender messages appear on the left, and your replies appear on the right.
You may have the option to reply to the message.
5. Add your message details.
Optionally select the plus icon to add a photo, video or file (max file size is 50mb).
6. Select send.
Send a direct message to your child's class teacher
The school needs to have this feature enabled.
Detailed steps
Detailed steps
4. Select new message.
Under the direct messages section.
5. Select the child the message relates to.
6. Select the teacher you wish to send the message to.
7. Add your message details.
Optionally select the plus icon to add a photo, video or file (max file size is 50mb).
8. Select send.
Further assistance
If you have any questions relating to this article, please contact your school.